Solutions Plus Training

Short course calendar

Date	Time	Session
February
Thursday 23	6.00pm - 9.00pm	Negotiating contracts of employment for doctors in medical practice
Wednesday 29	9:30am - 12:30pm	Privacy, confidentiality and access to medical records (for practice staff)
March
Tuesday 27	1.30pm - 4.30pm	Customer service - understanding your patients as customers (for practice staff)
Wednesday 28	9.30am - 12.30pm	Risk management for medical practices (for practice staff)
Thursday 29	9:30am - 12pm	Practice Manager's Network/Masterclass
April
Tuesday 17	12.30pm - 4.30pm	Understanding your staff employment contracts (for practice staff)
Thursday 19	6.30pm - 8.00pm	Managing Schedule 8 medications (for medical practitioners)
May
Thursday 10	12.30pm - 4.30pm	CPR and Automated External Defibrillation (for practice staff)
Wednesday 30	12.30pm - 4.30pm	Dealing with difficult people and difficult situations (for practice staff)
June
Thursday 14	9.30am - 4.30pm	Disinfection and sterilisation for medical practices and clinics (for practice staff)
Tuesday 19	12.30pm - 4.30pm	The employment lifecycle (for practice staff)
July
Tuesday 17	9.30am - 1.30pm	Managing workplace stress (for practice staff)
August
Tuesday 7	12.30pm - 4.30pm	The people side of management (for practice staff)
Tuesday 28	12.30pm - 4.30pm	Communication skills for assertiveness (for practice staff)
September
Thursday 13	6.00pm - 9.00pm	Communication skills for assertiveness (for medical practitioners)
Tuesday 18	1.30pm - 4.30pm	Bullying in the workplace (for practice staff)
October
Thursday 11	9.30am - 4.30pm	Conflict resolution in your workplace (for practice staff)
Tuesday 16	6.30pm - 8.30pm	End of life care (for medical practitioners)
Tuesday 30	9.30am - 12.30pm	Getting ready for new OHS requirements (for practice staff)
November
Thursday 15	9.30am - 12.30pm	Promoting your business (for practice staff)
Tuesday 20	6.00pm - 9.00pm	Dealing with difficult people and difficult situations (for medical practitioners)