23 Feb 2012 :: Negotiating contracts of employment for doctors in medical practice
27 Mar 2012 :: Customer service - understanding your patients as customers (for practice staff)
28 Mar 2012 :: Risk management for medical practices (for practice staff)
29 Mar 2012 :: Practice Manager's Network/Masterclass
17 Apr 2012 :: Understanding your staff employment contracts (for practice staff)
Solutions Plus Training is AMA Victoria’s education and training business, offering comprehensive education and training to health care professionals, doctors, practice support staff and the general public.
With our extensive experience in the health care industry, we are able to deliver quality professional development programs across many topics applicable to medical practices, hospitals and health care facilities.
Solutions Plus Training offers a variety of education and training programs to suit varying needs. Our short courses cover a wide range of topics, generally over half or single days and are conducted at AMA House. Our all day seminars, also held at AMA House, focus on specific topics in greater detail. Training can also be customised to suit the needs of an individual workplace and this can delivered at a time and venue suitable to that workplace.
Our mission is to deliver quality medical practice and health industry training and assessment that is valued by our clients and their staff and will result in improved service delivery.
In supporting this mission, our values are:
We strive to attract, recruit and retain competent and experienced staff. We promote continuing professional development for all staff.
We are committed to providing an environment which is safe and equitable for learners and staff.
We conduct ourselves with integrity in everything we do and behave ethically in all our dealings with learners and clients.
We aim to deliver consistency in quality services and systems in order to deliver excellence in training and assessment.
We provide learner centred training and assessment which supports lifelong learning and strive to attract people to programs through quality training and assessment experiences.
We recognise the importance of industry engagement to guide our training and assessment strategies and ensure relevancy of learning.
Our vision is to improve the delivery of health care through education and training.
Solutions Plus Training continually strives to provide quality education and training services, delivers a fair, consistent and professional approach in our interactions and protects the rights of our clientele.