14 Jun 2012 :: Disinfection and sterilisation for medical practices and clinics (for practice staff)
19 Jun 2012 :: The employment lifecycle (for practice staff)
28 Jun 2012 :: Drugs and Poisons Regulation Update (including Schedule 8 medications) - for medical practitioners
17 Jul 2012 :: Managing workplace stress (for practice staff)
7 Aug 2012 :: The people side of management (for practice staff)
The people side of management (for practice staff)
You know how to manage your practice, but do you know how to manage your staff?
As a practice manager you are possibly responsible for managing a number of practice staff. These staff members are going to all be unique individuals with varying strengths and weaknesses. They will also have varying degrees of professional experience. Managing the performance each of these staff members is important as this ensures they are performing as is required in their role.
This session will teach you the important skills required to effectively manage your staff.
| Content: | • You as a manager • Managing performance for desired results • Workplace relationships and dealing with conflict • Allocating work to your staff • Giving feedback • Having the ‘difficult’ conversations • Identifying and dealing with poor performance and behaviour |
| Location: | AMA House, 293 Royal Parade, Parkville |
| Fee: | $200 for staff of AMA members $250 for staff of AMA members |
| Closing date: | Two weeks prior to session. Late registrations may be accepted if places are still available. |
| Further details: | Phone (03) 9347 3373 or email training@solutionsplustraining.com.au |
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